Mike Prior and Associates Ltd
Working With You
Based in Calgary, Alberta, Canada we have implemented systems in Canada, USA and the UK. With over 30 years of experience in the writing, implementation and oversight of management systems. I believe in the need for systems to be user friendly and focused on the requirements of the business. Standards should be applied to support the business, not business processes altered to meet a standard.
When you work with me, you should expect a collaboration with transparency and consistency. Want to learn more? contact me today for an initial consultation.
I hired Mike initially to take us through the ISO registration process. His work was excellent. We were approved on our first attempt, on time and on budget. Since then we have used Mike for several other projects with similar results. I would not hesitate to recommend Mike for any quality related project. He is very knowledgeably and easy to work with.
Dave Elhard, President IMS
Mike has been very instrumental in assisting Blackline Safety in achieving our ISO 9001, IECEx and ATEX certifications. In addition, over the past number of years he has helped throughout many of our audits from many different agencies with fantastic results.
Mike has also documented our corporate Health and Safety manual which has helped us meet our customer H&S requirements.
Mike has been a great support to Blackline as we grow very rapidly allowing the rest of the team to focus on the business.
Kevin Meyers, C.O.O. Blackline Safety
Expertise. Intuition. Ingenuity.
Quality Management Systems
I offer services from writing the ISO9001, ATEX, IECEx compliant Quality Management system from scratch to modifying an old system to streamline the processes so that they work for you.
A properly designed Quality Management System should be written to support the objectives of the company. Unfortunately many systems are written to satisfy every clause of the standard. This results in an overly bureaucratic system that frustrates and alienates users.
It is imperative that company staff believe that the processes and procedures are owned by them and the system is driven from senior management. We go to great lengths to ensure that all staff have input into the contents of procedures and work instructions. While developing the documentation we take the time with staff to ensure that they understand the reasons why a formal system is needed and the importance of their input.
Training of all staff including internal auditors is included in our One Stop Package.
Training is one of the most important, yet most overlooked areas. Good training can have a huge positive impact on a company. One of the most prevalent myths is that if someone is good at a job they can train others to do it. Without a planned approach to training the results will be inconsistent.
Our approach to every client is unique and totally based on your requirements. We have experience in designing new systems, modifying and revitalising old systems that are not performing as required or updating systems to meet new requirements.
An area that is largely overlooked when looking for areas of potential cost savings or ways to increase the bottom line is to improve the efficiency of currently used processes. The fact that the business has run for many years is no indication that the processes are efficient. In most companies that have not made a conscious effort implement a structured approach to process improvements, there is a huge (40% improvement in some cases) saving possible.
A structured approach to process improvement will start with recording the current state of the complete process, (process mapping is one method that can be used). This current state will provide the data required for analysis, a method of checking that there are no adverse effects on the down stream parts of the system and most importantly will provide a bench mark to verify that actions taken in the future are effective.
In many cases the initial changes to processes are very low cost and produce the greatest improvement in the overall efficiency of the system. I want to stress at this point that it is critical to involve as many grass roots staff in the improvement process, as is possible. Involvement of staff from all levels within the company gives a sense of ownership to the staff that are working with the processes.
Quality Systems Management.
In today’s uncertain economic climate a major factor in the decision of whether or not to implement a quality system is the willingness of a company to incur the costs of a salary and benefits package for someone to manage the quality system on a full time basis.
We have experience in managing quality systems on a contract basis, which can reduce the costs by over 50%. Our contracts are set up on the basis of the number of hours per week that are required to effectively manage the quality system. The number of hours varies according to the size of the company, the complexity of the system and the goals of the company. The very fact that the hours are limited is a great incentive to improve the efficiency and streamline the quality system.
We have experience in managing quality management systems in the areas of design, manufacturing and education.
Contracts can be for the day to day management of the system or acting as a consultant to train a member of your current staff to manage your system. The training option also limits the long term economic exposure of taking the step to implementing the required Quality System.